Shipping & Returns
Shipping Policy
Express shipping available. Next Day, 2 Day or 3 Day
Military - APO/FPO addresses are welcome
Estimated (Ground) Shipping cost for all Continental U.S. orders | |
Order Amount |
Shipping Cost |
under $20.00 |
$2.95 to $6.95 |
$20.01-$98.99 |
$6.95 to $14.95 |
over $99.00 |
Free Shipping |
Additional shipping charge to Alaska, Canada, Hawaii, Puerto Rico, Mexico & Military APO/FPO addresses. |
Return Policy
Please call 1-800-748-6535 (M-F) 8:00am - 5:00pm pacific for a return authorization.
Return any item for any reason within 30 days from date shipped. We will gladly exchange it or give you a full refund (less shipping) whichever you prefer. We are not responsible for return shipping or charges.
Defective items may be returned for replacement only within 30 days. After 30 days, the defective item can be repaired or replaced by the manufacturers of the item within the warranty period of the product.
Returns must have copy of sales receipt, all packaging, parts, accessories, warranty cards, instructions, etc.. The merchandise and packaging must be in new condition without any tape added to the original merchandise container. Returns must be packed inside a shipping box. If these guidelines are not met merchandise may be refused, shipped back to the customer or a restocking fee.
Canada Shipping & Return Policy
Please note that "Free Shipping" only applies to US residents living in the lower 48 States. All Canadian customer orders are shipped USPS International First Class Mail, USPS Priority International Mail or EMS Global Express Mail.
Defective items may be returned for replacement only within 30 days. Customer is responsible for shipping charges. After 30 days, the defective item can be repaired or replaced by the manufacturers of the item within the warranty period of the product.
Shipping charges are non-refundable. We do not refund shipping costs for items rejected by your customs.
Shipping costs DO NOT INCLUDE DUTIES AND CUSTOMS FEES, these are the customer’s responsibility.